Useful information
- When planning please bear in mind that rooms are available to you from 3.00pm on
the day of arrival and that you should vacate them for cleaning by 12.00pm on your
day of departure. Depending on availability and by prior arrangement we are happy
to offer you extended use of your room until 5.00pm at a charge of €55.00.
- Our Hügelchen apartments are available from 4.00pm on the day of arrival and you
have use of these until 1.00pm on your day of departure.
- We kindly request your understanding in that we are unfortunately unable to guarantee
the reservation of specific rooms or floors. We do however make great effort to
reserve your preferred room.
- In the event of a reservation made either verbally or in writing being cancelled,
we charge 80% of the room tariff if a replacement booking is not secured. If you
fail to honour your booking without prior notification and your room is not booked
by an alternative party, we will charge you 100% of the overnight tariff. The same
applies if you arrive at a later date or if you depart prematurely.
- On request we are happy to offer you hotel cancellation insurance (travel cancellation
insurance).
- Your hotel bill can be paid with an electronic cash card, Maestro, Mastercard, Visa
or in cash We would like to point out that we do not accept credit cards with seasonal
special prices.
Additional services
- An additional bed in the comfort category double room incl. breakfast buffet, use
of the swimming pool and sauna costs €27.00 per night.
- We charge €18.50 for an á la carte breakfast for any day guests who wish to visit
you in our house.
- The hotel car park and spaces opposite in front of our apartment building are free
of charge.
- We bill €10.00 per night for your dog’s stay. Please note that food and cover
are not supplied. We kindly request your understanding that dogs are only accepted
by prior arrangement and with their own basket. They cannot be booked into all rooms
and categories. Dogs are not allowed access to the breakfast rooms or the swimming
pool area.
